Privacy Policy

 

Amerigo Travel Last Updated: June 6, 2026

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Introduction

Amerigo Travel ("we," "us," or "our") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

By using our website (amerigotravel.co) or engaging our services, you agree to the practices described in this policy.

 

Information We Collect

We may collect the following types of personal information:

• Contact information: Name, email address, phone number, and mailing address

• Travel preferences: Destination interests, travel dates, budget range, and special requirements

• Communications: Records of correspondence, inquiries submitted through our website contact form, and notes from verbal consultations

• Technical data: IP address, browser type, and pages visited on our website (collected automatically via standard analytics tools)

 

How We Collect Information

We collect personal information in the following ways:

• Website contact forms: When you submit an inquiry or request a consultation through our website, we collect the information you provide, which may include your name, email address, and phone number.

• Verbal communication: When you contact us by phone or speak with us directly, we may collect information shared during that conversation, including your phone number and travel preferences.

• Email correspondence: Information you share when communicating with us by email.

 

How We Use Your Information

We use the personal information we collect to:

• Respond to your travel inquiries and provide trip planning services

• Send you quotes, itineraries, booking confirmations, and related communications

• Contact you by phone, email, or SMS/text message regarding your travel plans (with your consent)

• Improve our website and services

• Comply with legal obligations

 

SMS / Text Messaging

Consent to SMS Communication

We may send SMS (text) messages to clients who have provided explicit consent to receive such communications. Consent is obtained in one of two ways:

1. Verbal consent: During a phone consultation or in-person meeting, you may verbally agree to receive SMS communications from Amerigo Travel regarding your travel plans, booking updates, or related service information.

2. Website form: When submitting an inquiry through our website contact form, you may indicate your consent to receive SMS communications by checking the designated consent field. The form will clearly identify this consent and link to this Privacy Policy.

 

You are never required to consent to SMS as a condition of receiving our travel services.

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SMS Consent and Data — Not Shared or Sold

Mobile opt-in consent and mobile phone numbers collected for the purpose of SMS communication will not be shared with, sold to, or used by third parties or affiliates for marketing or promotional purposes.

 

This carve-out applies specifically and separately from any other data sharing practices described in this policy.

 

Opting Out

You may opt out of SMS communications at any time by replying STOP to any message we send. You may also contact us directly at the information listed below to request removal from our SMS list. After opting out, you will receive no further SMS messages from us except a one-time confirmation of your opt-out request.

 

Message and Data Rates

Standard message and data rates from your mobile carrier may apply to SMS messages you receive from us.

 

Sharing of Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

We may share your information only in the following limited circumstances:

• Travel suppliers: With airlines, cruise lines, tour operators, and other travel vendors necessary to fulfill your booking (e.g., AmaWaterways, Avalon Waterways, Celebrity Cruises, Oceania Cruises, Azamara, Viking, and Collette)

• Service providers: With trusted third-party companies that assist us in operating our business (e.g., our CRM platform), who are bound by confidentiality obligations

• Legal requirements: When required by law, court order, or other legal process

• Business transfers: In connection with a merger, acquisition, or sale of all or part of our business, with appropriate protections for your data

 

We do not share your information with affiliates or third parties for their independent marketing purposes.

 

Cookies and Analytics

Our website may use cookies and similar tracking technologies to understand how visitors use our site. You can control cookie settings through your browser. Disabling cookies may affect some website functionality.

We may use analytics tools (such as Google Analytics) to collect non-personally identifiable data about site usage. This data is used only to improve our website.

 

Data Retention

We retain your personal information for as long as necessary to provide our services, maintain accurate business records, and comply with legal obligations. When your information is no longer needed, we dispose of it securely.

 

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your information (subject to legal retention requirements)

• Opt out of SMS communications at any time (reply STOP to any message)

• Opt out of marketing emails at any time (click Unsubscribe in any email)

 

To exercise any of these rights, contact us using the information below.

 

Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

 

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

 

Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us:

Amerigo Travel Email: randall.self@avoyanetwork.com Phone: 865-233-9987 Website: amerigotravel.co

 

Amerigo Travel is an independent agency within the Avoya Travel Network.

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